Contact
We welcome any comments or suggestions you may have. As Virtual Edit is a continuously evolving project, and your thoughts and views are very important to us.

Also in the unlikely event of the software causing an error, please send the following information for assistance:

  • The error code and description if available
  • OS Version
  • Virtual Edit Version
  • DirectX Version
  • Project type (Standard or Pro-HD)
  • Project frame rate (e.g. PAL-25 or NTSC-29.97)
  • The type of source files you are using (e.g. AVCHD, DV, MJPEG or AVI etc)
  • The operation that caused the error (e.g. during video render)
  • Is the error repeatable?

Email address: support@virtualedit.net.